At Classinest Fashion, operated by Tidemark System, we strive to deliver a smooth and hassle-free shopping journey. In this policy, the terms “we,” “our,” and “us” refer to Tidemark System, whereas “you,” “your,” and “user” refer to individuals placing orders through our platform. We recognize that circumstances may require you to cancel an order, and the sections below outline how cancellations work and the conditions that apply. 

Cancellation Prior to Dispatch 

You can request to cancel your order under the following conditions: 

• The cancellation request is submitted within 24 hours of placing the order or before the shipment is dispatched - whichever occurs earlier. 
• You must contact our customer support team via email to initiate the cancellation. 
• Once approved, refunds will be issued to the original payment method within 5–7 business days. 

Shipped Orders 

• Orders that have already been dispatched cannot be cancelled. 
• You may still return the item after receiving it, following our Return & Refund Policy. 

Changes to Placed Orders 

• Once an order has been confirmed, modifications to the selected items or delivery address are not allowed. 
• If you wish to make changes, you must cancel the existing order (provided it still qualifies for cancellation) and place a fresh order. 

Cancellation Assistance 

For any queries, concerns, or help with cancellation requests, you may reach our support team at tidemarksystem@gmail.com 

We appreciate your understanding and thank you for choosing to shop with us.